How Bento and Genpact are collaborating to help solve hunger

Collaborating in enterprise doesn’t, and shouldn’t, imply that each celebration agrees on every thing. There may be room for “spirited, contentious, provocative” debate amongst collaborators—in reality, it’s welcomed.

Take it from two firms collaborating to solve for one of many world’s most elementary issues: hunger. Mick Ebeling, CEO of Not Unimaginable Labs, and Tiger Tyagarajan, president and CEO of Genpact, who spoke on the Quick Firm Innovation Pageant to talk about their partnership

Not Unimaginable Labs, an innovation studio, goals to solve the world’s most infuriating “absurdities”: points which have detrimental results on actual individuals, and which the group believes mustn’t exist.  Actually, meals insecurity suits that mould, a lot in order that it deserved its personal spin-off firm: Bento. It harnesses cell expertise to get individuals fed. Contributors in Bento’s companions packages who don’t know the place their subsequent meals will come from can merely ship a textual content, reply a number of prompts, and then choose up a meal from a neighborhood restaurant or grocery retailer, paid for by donations. (Bento was a finalist in Quick Firm’s 2021 World-Altering Concepts awards, and was chosen by Quick Firm editors to obtain help increasing its work with Genpact.)


Hunger is such a elementary drawback, and a root explanation for a number of others, that the answer within the making deserved a digital improve. That got here from Genpact, a digital transformation firm providing a wealth of knowledge evaluation and insights instruments. Genpact discovered this a worthy challenge, particularly as a result of it match with its personal firm objective: “the relentless pursuit of a world that works higher for individuals,” Tyagarajan mentioned.

Genpact’s sources have allowed Bento to obtain actual insights from in any other case unstructured information, particularly vital for effectively scaling up an answer for an issue that impacts tens of millions of individuals. Tyagarajan mentioned predictive insights are vital particularly for nonprofits that usually have to allot scant cash in one of the best methods doable. “If you’d like to drive innovation, why ought to it solely be in a for-profit industrial scenario?” he requested. The alliance is mutually useful: for Genpact, it is a excellent conundrum of provide and demand—linking extra meals to hungry individuals—one which, as soon as solved, can then be taken over to industrial partnerships, too.

For Not Unimaginable, partnering with authorities in a subject isn’t new. “We at all times discuss surrounding ourselves with the individuals who make you’re feeling silly: the geniuses and the mad scientists,” Ebeling mentioned, citing some of the ambitious topics they’ve taken on—making music accessible for the deaf, lowering Parkinson’s tremors, 3D-printing prosthetics.

Once you’re round sensible individuals like that, it’s not doable to maintain onto egos. That’s doesn’t imply all people can’t carry passionate opinions; there may be loads of room to disagree. In truth, all the group shouldn’t be so like-minded; Tyagarajan cites the necessity for “cognitive variety” throughout colleagues—and that applies to enterprise companions, shoppers, and any stakeholders who could also be concerned. The office ought to then turn out to be a secure area “to get in somebody’s chest, and inform them that they couldn’t be farther from having a good suggestion,” Ebeling says.

However, as soon as a group has come to a consensus, they need to then work collectively to obtain the agreed purpose. “We are large believers,” Tyagarajan, “that no single particular person has a solution to something.”