Dip in workforce productivity 2022 due to upskilling

Indicators of mass resignation aren’t slowing down. This implies retaining expertise and preserving workers glad will likely be a continued problem properly into 2022. With workers more and more valuing profession development, the answer lies inside upskilling investments—however the quick payoff will take a while. 

There’s a optimistic correlation between retaining expertise and upskilling staff. 72% of workers declare they’d be extra engaged with work if their firm elevated investments in coaching, whereas 69% imagine they’d be happier with their work. It looks like a “kill two birds with one stone” state of affairs. Not solely can companies reap the advantages of a educated workforce however they’ll additionally hold their high expertise. 

Whereas this can be true, companies that embark on upskilling packages want to anticipate an preliminary dip in productivity. There could also be a way of urgency to retain expertise however upskilling takes time. Offering coaching alternatives for workers is crucial to hold staff who prioritize profession development, but permitting them to spend the time studying is important to guarantee they’ll present worth. 


Trying to subsequent yr, enterprise leaders activating upskilling packages want to not solely anticipate this drop in productivity but additionally have measures in place to counter it. Here’s what must be high of thoughts as they put together. 

Productivity ranges might fall—and that’s okay

Upskilling is a course of that takes time. These packages require a sure stage of dedication as they sometimes encompass a number of modules, checks, and certification processes. Because of this, workers will want to flip their consideration away from their day by day obligations in order to totally study and develop. For instance, a big retailer deliberate for a few 25% drop in productivity whereas workers pursued upskilling into new roles that had been crucial to their new fashionable IT working mannequin. When PwC invested $3B in upskilling a number of years in the past, a part of that was to cowl time taking workers away from consumer service and placing them into school rooms. 

Whereas a six-month dip in productivity could appear daunting, it can repay. As soon as staff are upskilled, companies will begin to reap the advantages, witnessing an explosion of productivity as packages are in full impact. Skilled workers really feel empowered to get their jobs accomplished and contribute to the expansion of their enterprise. Not solely that, but it surely makes workers happier, with 71% of upskilled workers saying coaching packages have led to larger job satisfaction. 

Talk worth

So as to fight this lower in productivity, the whole C-suite will want to pay attention to the adjustments which can be set to happen. They usually should be in a position to advocate for the advantages of upskilling regardless of any short-term productivity dips. 

Whereas upskilling packages are rolled out, companies will want to be certain that their C-suite members can translate the worth of the know-how they’re investing in, and the payoff coaching could have to all sectors of the enterprise. This implies leaders will want to study to be fluent in tech in order that they’re in a position to clarify the advantages it supplies, regardless of the preliminary loss in productivity it might spur. 

Fifty-four % of all employees will want to improve their expertise to meet altering work necessities by 2022, and the c-Suite will want to be on the head of the desk in rolling out upskilling packages. As these adjustments run course and productivity slims, leaders can mitigate any potential skepticism or doubts by actively speaking with workers. This implies appearing as instructors and offering steerage on why these packages are important, how they’ll profit the enterprise, and the way they’ll advance private careers. 


Prioritize well-being packages

Remember: Your workers will not be afraid to resign. Actually, 65% of employees are at the moment on the lookout for new jobs. Merely put, if an worker shouldn’t be getting what they need out of a task, they’ll possible look elsewhere. 

Companies will want to pull out the entire stops to retain their expertise, particularly as productivity ranges wane. Whereas one of many payoffs of upskilling is retaining and offering expertise with alternatives to develop, it’s additionally crucial to present your workforce with alternatives to refresh. 

With workers juggling each coaching packages and their day by day duties, companies ought to create clear well-being packages that encompass versatile working schedules, break day to forestall burnout, and alternatives to make amends for delayed holidays. PwC provides workers “protected time” the place workers can disconnect from work to renew. The corporate has discovered that it not solely bolsters private well-being but additionally helps maintain excessive efficiency. 

Offering workers with alternatives to make investments in their well-being will permit them to come again to work, keen to advance their careers by way of upskilling, in addition to motivated to excel in their very own obligations. That is an important a part of making up for the anticipated loss in productivity spurred by upskilling. 

Upskilling will likely be an important issue in the combat towards the Nice Resignation. Leaders should advocate for the funding required in upskilling, regardless of any preliminary productivity drops, and supply workers with alternatives to make investments in their well-being. Ultimately, there could also be a productivity slowdown but this may solely lead to a better, extra productive, and happier workforce. 

Danielle Phaneuf is companion, Cloud & Digital Technique, PwC.