Dell’s XPS 13 Plus rethinks its most award-winning laptop

I’m sitting in a convention room with a bevy of laptops in entrance of me—so many who they’re blocking my view of the monitor the place I’m about to videoconference with a few of the individuals who created them. With quite a lot of case stylings, colours, supplies, and approaches to elementary design selections, they don’t seem to be precisely a matched set. However they’re all iterations of a selected laptop: Dell’s XPS 13.

The disparate fashions characterize a decade’s value of evolution and lead as much as the brand new XPS 13 Plus, which Dell is unveiling at the moment and plans to ship this spring, with pricing nonetheless to be introduced. Like its predecessors, it squeezes a 13″ show right into a surprisingly compact case by shrinking the bezel across the show. However past that, what’s new is actually new—not only for the XPS 13 line, but additionally for laptops basically.

For one factor, its keyboard flouts the business’s current design conventions by providing you with outsized keys with none house between them. It additionally does away with the bodily operate keys alongside the highest, which have been changed with a strip of digital keys—not a tiny display like Apple’s late, unlamented Contact Bar, however a touch-sensitive space with illuminated key indicators. As for the touchpad, effectively, there isn’t one. Or, to be exact, it’s one other touch-sensitive space that’s been utterly built-in into the palm relaxation, with no line of demarcation.

If you’re elevating your eyebrows at any of those selections, Dell is okay with that, says Justin Lyles, the VP of Design for its Expertise Innovation Group. He cites the XPS line’s “lengthy historical past and legacy of taking daring dangers, having a imaginative and prescient, being very, very inquisitive and asking the large design questions, like ‘What if we did this? What if we mix these two issues? What if we eliminated this? What if we modified this to a brand new expertise?’” Alongside the way in which, the corporate has been prepared to show off some potential prospects and has by no means continued in a selected course purely for consistency’s sake.


Dell’s want to let customers concentrate on experiences somewhat than the XPS 13 Plus itself led the corporate to a brand new, easier aesthetic. [Photo: courtesy of Dell]All of which helps clarify why the parade of XPS 13 fashions in entrance of me is outlined as a lot by variations as similarities. The road has not been a ThinkPad-like marvel of immediately recognizable design. As a substitute, it’s a tapestry for high-profile experimentation. “Our constitution is to ship model worth for Dell—to create a halo impact for Dell’s client enterprise,” says XPS Senior Director Donnie Oliphant, who has been on the firm for a startling 34 years.

Judged by that benchmark, the XPS 13 has been a transparent success. Critiques are inclined to gush: It’s usually declared to be the best Windows laptop, interval, and the general XPS line has gained extra awards than any different in Dell’s historical past. That raises the stakes for the XPS 13 Plus’s departures from the acquainted. Individuals could love or hate them—however a technique or one other, they’re going to get observed.

If at first you don’t succeed

Although the XPS 13 has lengthy been amongst Dell’s best-known merchandise, it sprung from a flop that may in any other case be a footnote in its historical past. In 2007, Apple’s fashionable MacBooks have been taking part in a serious position in that firm’s resurgence and placing staid Home windows laptops to disgrace. Oliphant—who’d labored on consumery initiatives such because the DJ, Dell’s reply to the iPod—was charged with creating “a premium client portfolio product to principally compete with Apple.” Dell gave this effort the code title “Adamo”—Italian for “to like”—after which turned that into the official product title, too.

The Adamo’s advertisements have been as a lot of a departure as the pc itself.

Dell’s roots have been in constructing dependable commodity computer systems extra effectively than anybody else, which was exactly what the enterprise patrons who made up most of its buyer base needed. With Adamo, it made an in-your-face try and buck its personal DNA. When the primary model shipped in 2009, Dell touted it because the world’s thinnest laptop and ran extraordinarily un-Dell-like advertisements displaying it being brandished by fashions. The second-generation Adamo, which put the hinge partway up the half with the display to angle the keyboard for comfier typing, was much more aggressively new than the primary.

The second Adamo mannequin featured a wild hinge design. It flopped—however led to the XPS 13. [Photo: courtesy of Dell]And it didn’t work. Adamo “was an entire and utter failure,” says Oliphant, who blames no less than a part of the issue on the truth that that it was marketed as a luxurious merchandise—and launched initially of a recession.  However although Dell determined to scrap the Adamo model, it didn’t surrender on the objective of competing on the excessive finish of the patron market with laptops that included daring design concepts. In truth, it determined to use a few of the identical considering to its XPS model, which had originated on desktop PCs again in 1993 and migrated to portables in 2007.

“Lots of people ask me,’ What does XPS stand for?’” says Oliphant. “My good reply is all the time, ‘It’s an abbreviation for costly.’ However the actuality is, the primary that means of it was ‘excessive efficiency methods.’” Over time, it had turn out to be a catch-all for Dell’s fancier client fashions, and because it wasn’t terribly effectively outlined, the corporate had the liberty to take it in a brand new course.


A defining second got here when Oliphant pitched Lyles on releasing new XPS fashions in 4 display sizes: 17″, 15″, 13″, and 11″. The 2 largest variations would cater to individuals who craved loads of show actual property and didn’t care that a lot about portability. However the smaller ones have been each meant to be straightforward to tote—it was simply that 13″ was about as small as you possibly can get and nonetheless have a general-purpose laptop, whereas 11″ would tilt the steadiness in favor of ultra-mobility. (On the time, Apple was selling its MacBook Air in both 11″ and 13″ variants.)

2012’s “Spider” XPS 13 was small for a 13-inch laptop—however Dell hadn’t but discovered how one can really reduce its bezel. [Photo: courtesy of Dell]That led to a query: What should you may match a 13″ display right into a case comparable in measurement to that of a typical 11″ laptop? To tug it off, you’d have to scale back the bezel across the display as a lot as doable. And in order that’s what Dell got down to do.

Looking back, deciding to shrink the bezel down to suit an even bigger show in a smaller laptop doesn’t sound like an act of genius: Wouldn’t that all the time have been an important concept? ” Perhaps, however components comparable to the required cabling and wish to include a webcam made the feat more durable than it sounds: “It looks as if an apparent factor, however the expertise didn’t actually permit it,” says Lyles.

The response was, ‘That is the worst expertise for the person. The customers are going to hate this.’”

Certainly, Dell couldn’t fairly pull it off at first. Its preliminary go on the idea, a 2012 XPS 13 code-named “Spider,” was “the smallest 13-inch in its class on the time, which was fairly wonderful, but it surely wasn’t fairly 11-inch in measurement,” explains Lyles. So the corporate continued to chip away on the problem. And when CES 2015 rolled round, it had a brand new XPS 13, code-named “Dino,” that achieved the unique objective by grinding the bezel down as a lot as doable.

The bezel was now so skinny, the truth is, that there was no room for one of many most commonplace laptop options possible: a webcam centered above the show. As a substitute, Dell caught it beneath the display and over to the left. That didn’t present the world’s most flattering perspective for video calls, and the corporate knew it.

“We examined it earlier than we ever shipped the product,” remembers Lyles. “And the response was, ‘That is the worst expertise for the person. The customers are going to hate this.’” To attain its landmark bezel-shrinking design, Dell went forward with it anyhow.

Offering what Cnet’s Dan Ackerman called “a almost up-the-nose angle,” the brand new XPS digital camera grew to become referred to as the “nosecam,” and was usually cited as a downside in in any other case extremely favorable opinions. In a later mannequin, the corporate centered the digital camera beneath the display. And in 2019, Dell was lastly in a position to cram the digital camera into a skinny high bezel, ending the nosecam era.

Lyles says that he’d by no means put a nosecam on a pc at the moment, however taking the danger was the precise determination given the expertise out there on the time: “The spirit of XPS, I believe, was cemented with a choice like that.”

New era, new machine

When it got here to the brand new XPS 13 Plus being launched at the moment, Dell started with one overarching huge guess: reimagining the XPS 13 to cater to a brand new, youthful market section which it calls “younger metropolitans.” It’s not a super-specific area of interest. Lyles defines the group as together with “16 to, I don’t know, 30-year-olds. There’s some vary that covers Gen Z into late millennial, or early millennial, relying on which approach you have a look at it.” Oliphant cites a determine of 4.9 billion folks younger folks, which is definitely everybody on Earth beneath the age of 40, from 39-year-olds to infants.

In response to Dell’s definition, younger metropolitans grew up with expertise and aren’t impressed with it for its personal sake.  It’s straightforward to see why a PC firm would wish to courtroom them: Oliphant says that they worth merchandise that ship higher experiences and are prepared to pay $1,000 and up for a brand new laptop each couple of years.


Now, a few of us are instinctively skeptical of theories involving an enormous variety of folks having comparable outlooks on life just because they occur to have been born in the identical basic timeframe. However even when younger metropolitans are a squishy idea, attempting to attraction to them led Dell to design a brand new XPS with a determined standpoint.

Like many higher-end laptops, earlier XPS designs expressed their premium aspirations in formidable use of supplies comparable to aluminum and carbon fiber. They “have been far more in regards to the bodily presence and the bodily artifact,” says Lyles. In contrast, the XPS 13 Plus “is much less in regards to the physicality and extra in regards to the experiential.”

The XPS 13 Plus is available in platinum and graphite variations, every subtly totally different in coloration than previous fashions. [Photo: courtesy of Dell]Extra particularly, it’s about an expertise that goals to let customers concentrate on the duties at hand. Dell has launched quite a lot of modifications that “work collectively to sort of visually clear up the product,” says Industrial Design Senior Supervisor Nick DiLoreto “And these have been all primarily based on values that we noticed. In a few of our interviews, we heard issues like folks have hassle focusing. They need larger simplicity, to allow them to simply concentrate on that display.”

The result’s a laptop that’s no less than as posh-feeling as earlier XPS fashions, however in a extra minimalist trend: Aside from the Dell emblem on the surface of the case, there’s nothing that looks like ornamentation. For example, the previous-generation XPS 13’s palm-rest space was manufactured from a woven glass with a particular texture. With the XPS 13 Plus, the feel is gone in favor of a clean floor that doesn’t name consideration to itself.

That’s to not say that Dell didn’t take its supplies critically. The surface of the case remains to be manufactured from aluminum, however the firm fine-tuned the bead-blasting method it used to use a delicate end to the metallic. “It’s a finer end than any of the opposite aluminum merchandise we’ve had,” says Falza Khanani, director of design for coloration, supplies, and end. “The concept was to create super-soft tactility and [make it] much less reflective of sunshine.”

The Dell XPS 13 Plus does away with typical operate keys in favor of a contact strip with indicators which are solely there whenever you want them. Its touchpad remains to be there, but it surely’s invisible. [Photo: courtesy of Dell]As earlier than, Dell is providing the brand new XPS in two colours—principally mild and darkish choices. It’s rethought each of them in methods which are understated, not flashy. The brand new platinum mannequin is “a bit extra whiteish, a bit extra matte,” says Khanani. With the graphite model of the laptop, in the meantime, Dell “did our greatest to create this very nuanced darkish [color]. Everybody says ‘Is it purple? Is it black? Is it grey? Is it heat? Is it cool?’ And that’s a bit intentional.”

This stuff are like balloons—whenever you squeeze ’em, issues that prospects care about are going to come out the opposite facet.”

Dell’s want to streamline pointless components out of the XPS 13 Plus additionally led it to rethink the keyboard. Over the previous decade and a half, most laptops have used what the corporate calls a “lattice” (aka “island”) design, with the keys remoted from one another in wells. On the XPS 13 Plus, they sit instantly adjoining to one another. With no latticework consuming up house, they’re surprisingly massive given the laptop’s diminutive total measurement. It’s a less complicated look, and although Dell isn’t claiming it’s an ergonomic breakthrough, “we’ve heard suggestions that individuals respect having the bigger hanging floor,” says DiLoreto.

Quite than making the XPS 13 Plus’s operate keys greater, Dell did away with that row of keys in its typical kind. As a substitute, there’s a capacitive contact strip with illuminated indicators for duties comparable to adjusting the quantity, muting the audio system or microphone, and turning display brightness up or down. The whole lot remains to be the place you’d count on it to be, and should you maintain down the operate key, the indications get changed with these of conventional operate keys F1 by F12.

Changing clicky, tactile keys with a flat floor is sure to be controversial, opening up the chance that some folks will see the capacitive strip as a nosecam-like flaw in an in any other case spectacular laptop. A minimum of Dell’s digital keys—in contrast to these of Apple’s Contact Bar—don’t wreak havoc with muscle reminiscence by shifting round relying on the context. And so they aren’t nearly aesthetics: They helped Dell to enhance airflow contained in the system, a necessity for cooling its extra highly effective 28W Intel Core processor, up from the 15W chip used within the earlier XPS. Airflow concerns additionally led the corporate to eliminate the headphone jack, a choice it discovered to be an affordable compromise in 2022 although it acknowledges that some laptop buyers gained’t agree.

Over time, laptop producers—led by Apple—have eradicated discrete touchpad buttons and changed bodily clicking with a haptic simulation. With the XPS 13 Plus, Dell made your complete touchpad … effectively, invisible. It’s nonetheless there in the midst of the palm relaxation, as touchable and clickable as ever, however there’s no seen indication that there’s a touchpad there. It’s a sleeker look, and DiLoreto says that the corporate is assured that individuals gained’t be discombobulated, since they not often have a look at the touchpad anyhow. (Simply in case, the protecting materials that covers the keyboard for transport will clarify what’s occurring.)

Nothing that’s notable about this laptop smacks of hopping aboard present design traits: “Fascinated with what folks like proper now is an efficient marker, but it surely’s by no means what is going to lead you to innovation or the subsequent factor,” says Khanani. Then once more, Dell must construct computer systems that individuals wish to purchase, and it feels prefer it has the essential steadiness of measurement, weight, energy, and options about proper. As Oliphant places it, “This stuff are like balloons—whenever you squeeze ’em, issues that prospects care about are going to come out the opposite facet.”

Regardless of the market’s response to the XPS 13 Plus, how its new concepts change—or don’t change—XPS fashions but to return will likely be one benchmark of its success. “We’re studying and rising by this course of and thru this journey,” says Lyles. “Each step of the way in which.”